Hotel St Moritz, Queenstown - MGallery Collection
What Guests Say
The rooms are well laid out and appointed. Very clean, the bed was comfy and the pillow options were great.
Kristn
July 2025
The room was nice , clean and spacious
Elaine
May 2025
Exceptional hotel, on the pricier side but we got what we paid for, 5 stars. The view, room size, furnishings, finishing touches, everything was exceptional. We called and asked to check in early and they were very accommodating. Very quiet. Lovely largw corridors. Brief walk to all dining options on the lake edge. Little hill to walk up to return to the hotel but didn't worry us.
Samantha
September 2024
I spent a few days at the St. Moritz Hotel in Queenstown. The hotel delivers the quality of services and products it promises without any negative surprises. However, last Saturday, around 8 pm, there was a small fire in the room right next to mine, which led to a full evacuation of the hotel for a few hours. I’d like to emphasize that, apart from the flawless operation of the fire safety system, the hotel staff handled the situation absolutely perfectly. I was very impressed by how all safety protocols were followed and by the care and concern shown for all guests. At every moment, it was clear how well-trained and professional the team is. I want to congratulate the hotel management and the entire team for their professionalism and unwavering focus on the guests. You were perfect!
Carlos
March 2025
Lovely hotel, great location, 5 minute walk to town, comfortable, good breakfast, lovely view from restaurant, helpful staff, laundry facilities. We found on arrival our room didn’t have a bath as was booked, but this was quickly resolved and our room changed. Necessary after a day out on the mountain as the spa baths were closed due to maintenance. Lovely warm lobby area with fireplace and beautiful scent
Serena
September 2024
Very comfortable and well appointed good sized room. We did splurge for a higher floor with water views. Good breakfast with breathtaking views of the water. While higher price point, it was well worth it. Very convenient quiet location with parking with extra fee; close and 5-10 mins walk to the action but not too close. Washing machines available which was great as it was out last stop in NZ
Christina
December 2024
Very sweet philosophy at this place. Kindness was prominent in their message while staying. This was mirrored in all the staff members I encountered. Very comfy rooms and I LOVED the socks provided as my feet were so cold after being out and about all day. The views from the bar/dining room were to die for. Stunning. A short walk into town so was quieter than being in the middle of every thing. The bar manager was fabulous.
Linda
November 2024
Loved this hotel and would happily stay there again. The location is excellent - a 5 min walk into the main part of the town, and a beautiful view over the lake. The staff were so lovely and friendly. It was my birthday while there and I received a beautiful dessert plate and note from the team, it was exceptionally thoughtful. The fire in the lobby is a lovely place to sit and read a book.
Caitlin
August 2025
The staff went over and above to meet requests. It was a very special occasion for my son and his partner, with my son planning to propose during his stay. The staff were so wonderful and generous upon their engagement and they were gifted a wonderful bottle of champagne from the Hotel staff - memorable moments made more perfect.
Lana
September 2024
The staff at St Moritz were very friendly and professional overall. However, two reception staff were very warm and welcoming and went above and beyond. They made my stay at St Moritz not only a great experience but memorable, too. A big thank you to Pauline and Denise for being so amazing! I sought out their manager and complimented them. I will recommend St Moritz to friends as a result of Pauline and Denise being so lovely.
Anonymous
June 2025
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